At this stage we cannot offer returns due to change of mind. Unfortunately due to the nature of our eco initiatives, many items come with zero packaging. This means we cannot offer exchanges or returns for change of mind. (for hygiene reasons)
If you believe your item is faulty please contact the team or email us at firstname.lastname@example.org so we may assist you in a return or replacement item.
Return shipping charges are non-refundable. We are however happy to arrange shipping on your behalf and deduct shipping costs from the refundable amound.
Please ensure you arrange a return with us before mailing any items back to ensure our team can efficiently process the return.